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Problem Note 39176: After upgrading non-English installations from SAS® 9.2 (TS2M0) to SAS® 9.2 (TS2M2) the content of all the user home folders might appear to be lost

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After upgrading non–English installations of SAS® 9.2 (TS2M0) to SAS® 9.2 (TS2M2), the content and configuration of all the user home folders might appear to be lost when accessed from one of the SAS® Business Intelligence Clients or SAS Solutions. In reality the content is not lost, but is no longer accessible to the users.

The User sub–folders, My Folders and Applications Data that were created under SAS 9.2 (TS2M0) are displayed with non–localized (i.e. English) names. SAS 9.2 (TS2M2) supports localization. During the upgrade from SAS 9.2 (TS2M0) to SAS 9.2 (TS2M2), new instances of My Folders and Applications Data are created with localized names, but these new folders don't contain the existing metadata content. For example, if the localized language was German, after upgrading the user would see two My Folders. One in English My Folder which contains all of the metadata content and German version of the folder Eigener Ordner which is empty.

Since SAS 9.2 (TS2M2) supports localization, the SAS Business Intelligence Clients and SAS Solutions will search for the metadata content in the localized version of these folders which will be empty. The non–localized named folders My Folders and Applications Data will still contain the metadata content. Since these non–localized named folders are not searched for, any metadata content which was created under these folders will not be located by the SAS Business Intelligence Client or SAS Solution that created them.

To circumvent the problem using this example, the user can manually COPY individual reports from My Folder to the new folder Eigener Ordner from within the SAS® Management Console. Or, if they are moving a report with a dependency such as a SAS® Information Map, they must use the EXPORT and IMPORT feature of the SAS Management Console to move the information from My Folder to the new folder Eigener Ordner.



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemSAS Management ConsoleWindows 7 Enterprise x649.2 TS2M29.2 TS2M3
Windows 7 Enterprise 32 bit9.2 TS2M29.2 TS2M3
Microsoft Windows XP Professional9.2 TS2M29.2 TS2M3
Microsoft Windows Server 20089.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Standard Edition9.2 TS2M29.2 TS2M3
Windows 7 Home Premium 32 bit9.2 TS2M29.2 TS2M3
Windows 7 Home Premium x649.2 TS2M29.2 TS2M3
Windows 7 Professional 32 bit9.2 TS2M29.2 TS2M3
Windows 7 Professional x649.2 TS2M29.2 TS2M3
Windows 7 Ultimate 32 bit9.2 TS2M29.2 TS2M3
Windows 7 Ultimate x649.2 TS2M29.2 TS2M3
Windows Vista9.2 TS2M29.2 TS2M3
64-bit Enabled AIX9.2 TS2M29.2 TS2M3
64-bit Enabled HP-UX9.2 TS2M29.2 TS2M3
64-bit Enabled Solaris9.2 TS2M29.2 TS2M3
HP-UX IPF9.2 TS2M29.2 TS2M3
Linux9.2 TS2M29.2 TS2M3
Linux for x649.2 TS2M29.2 TS2M3
Solaris for x649.2 TS2M29.2 TS2M3
Microsoft® Windows® for x649.2 TS2M29.2 TS2M3
Microsoft® Windows® for 64-Bit Itanium-based Systems9.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Datacenter 64-bit Edition9.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Enterprise 64-bit Edition9.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Enterprise Edition9.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Datacenter Edition9.2 TS2M29.2 TS2M3
Microsoft Windows XP 64-bit Edition9.2 TS2M29.2 TS2M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.